Customer Engineer (Customer Technical Liaison)

Company
Boeing
Job Location
United Arab Emirates, Middle East
Job Role
Engineer
Contract Type
Full-Time
Salary
Posted Date
2025-05-17
Job Expiry Date
2025-05-21
Qualification
Bachelor’s Degree

Position Responsibilities:

  • Engage with customers (Airlines and Lessors) to understand their retrofit modification requirements.
  • Review aircraft configurations, provide technical expertise and assist customers in selecting the appropriate retrofit modifications based on their specific aircraft configurations and operation requirements.
  • Communicate worldwide Regulatory and Airspace requirements to customers for potential configuration changes
  • Initiate the proposal generation process.
  • Collaborate with internal teams to develop and present retrofit proposals
  • Support modifications for all business product lines including: Interiors, Connectivity, Avionics, AP&S (Airplane Performance & Safety), and BCF (Boeing Converted Freighter).
  • Develop and maintain relationships and partnerships with internal and external customers, stakeholders, peers, partners and direct reports.
  • Monitor proposal progress and keep customers updated.


Basic Qualifications:

  • Bachelor’s degree or higher in an engineering major or equivalent.


Preferred Qualifications:

  • A solid background in aviation engineering with a deep understanding of aircraft retrofit modifications.
  • Proven experience in customer-facing roles, demonstrating exceptional communications skills, relationship-building abilities and the capacity to understand and address the customer needs effectively.
  • Experience working with airline and/or leasing organizations.
  • Experience working with FAA/ EASA Part 21 design organizations.
  • Good communication, project management and organizational skills.
  • Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.


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